How to cancel your paid Hightail subscription?

To cancel the subscription of your account, please log in to your account using the link:

Click on your account avatar icon toward the top right of the screen.

Next to the account billing details go to "Manage" to manage your Hightail plan.

Click "Cancel Plan" and follow the cancellation prompts on the following screens. 


Once you have canceled your paid subscription, you will still have access to all Hightail features for the plan you were on until the end of your billing cycle.

You will be downgraded to a free Lite account after your current billing cycle ends.

If you have any questions, please feel free to contact us.  We're here to help you.

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