How to reset my password
If you forgot your password and can not login
please go to https://www.hightail.com/login
Click on the question mark and enter your email to get a password reset email sent to you.
If you already attempted to send yourself a reset password and have not received an email notification to reset your password; please check your spam/junk mail. However, after 30 minutes and you still have not received a reset password email from us, please email firstname.lastname@example.org with the email address in question.
**For security reasons, Hightail will only send reset passwords directly to the primary email address on file. **
If you are logged in and would like to update your password
please go to https://www.hightail.com/myprofile
- click edit
- enter your existing password under "Old Password"
- then enter your new password and confirm
- once you are done hit submit to complete the change