How to send a file?

To send files click SENDS on the upper left corner of the screen, and then click Send Files

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Start by entering the email address of the person you’d like to send files to, and then add an optional subject and message, which will be included in the email notification to your recipient.

Now you can upload the files from various places like your desktop or third-party services like OpenText Core, Dropbox, Google Drive, or OneDrive.

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Once you’ve chosen your files, click the next button at the bottom of the screen.

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You can now choose from various security settings like creating an access code, automatic file expiration, verify recipient identity, and a download receipt. The settings available to you depend on your subscription type.

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Please view this article for more on Access Codes: 

https://hightail.zendesk.com/hc/en-us/articles/220251787-What-is-an-access-code-

The Verify Recipient feature requires the recipients you are sending the file to open the file from within their Hightail account as that is how we verify their identity.  

After clicking send your recipient will receive an email notification to access the files. You will also receive a confirmation email that your files have been successfully sent.

Note* The file size limit for Lite accounts is 100MB, Pro accounts is 25GB, Teams accounts is 50GB and for Business accounts is 500GB  

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