How does guest commenting work?
Guest commenting is a new feature that lets you get feedback from your clients without making them sign up for a Hightail account. It’s available now for our Hightail for Business customers.
You can enable guest commenting for your organization in the settings section of the admin console. If guest commenting is enabled, then your clients will not have to sign up for a Hightail account to leave a comment on any Space in your organization.
Guests will not receive any email notifications for comments they make, or for replies to their comments. All members of your organization will continue to get email notifications based on their notification preferences, just like they do today.
If your client does sign up for a Hightail account after making comments as a guest, we will associate all of the comments they made previously with their newly created Hightail account, so everything will work smoothly.”