Recent Updates

We work hard to constantly improve your Hightail experience by releasing new features, fixing bugs, and updating our UI. Check below to see what’s happened recently.

*Business only


February 2023:

Optimized Signup pages: For a better user experience, all Sign-up pages are optimized to support Captcha and GDPR acknowledgment in a single step.


January 2023:

Trash Functionality: Trash Functionality is now available for all paid subscriptions. Files deleted from Spaces or File-groups by Space Owners, or Space Followers will be available in File Owners (user who uploaded the file) Trash for 30 days. Within 30 days, users can restore files from trash or delete them permanently.

iOS: Complete Search capability to find files, spaces, comments, and sends easily. The symbolic icon on every file to know the file source type.


December 2022:

Android: Enhanced security solution with email OTP-based login in case of multiple tries with wrong credentials.

November 2022:

Enabling S3 Download: Users will now be able to download files much faster with the S3 download feature.

iOS:  Enhanced security solution with email OTP-based login in case of multiple tries with wrong credentials.

October 2022:

Auto-rename of filenames:  Duplicate file names will be correctly renamed during archive/unarchive and move files.


September 2022:

Delete account capability: All Paid users (Pro, Teams, and Business) will now have the option to delete their account from Hightail WebApp UI.

Compare Files feature restriction: Compare file feature will now be restricted for all Lite users. This feature will only be available to all paid users.


August 2022:

Delete account capability: Lite users will now have the option to delete their account from Hightail WebApp UI.

In-App notification: Users will now be able to clearly see the in-app notifications in the Hightail Web app and access the menu options at the same time.

Android: Now users will be able to identify the file source type based on the symbolic icon present on the file.


July 2022:

Message and icon display on external source file upload: Icons and messages will be displayed for files uploaded from any external storage like OneDrive, Google Drive, OpenText Core, and Dropbox.

Enabling S3 upload: Users will now be able to upload files much faster with the S3 upload feature.

iOS/Android: The create space flow has been redesigned by which users can provide space names and upload files at the time of creating space itself. It will help users to create space and upload files easily and with a single click itself.

Android: Complete Search capability to find files, spaces, comments, and sends easily.


June 2022:

Adobe plugin: Provide a recommended option to users to upgrade the plugin after every important release.  It will help users always to use the latest and greatest feature in the plugin.

iOS: The new eye-icon in the password field will allow the users to view the password before login.      Users will be able to see the app version number at any time within the app from the Profile panel.

Space Report: Users can now generate detailed Spaces activity reports in PDF format. All Space activities by space collaborators, like approvals, follow-ups, To-Dos, Comments, and adding versions can now be exported in a PDF report. 

Duplicate file name handling:  Duplicate file names in Spaces will be correctly displayed.


May 2022:

Adobe plugin: The export functionality will allow users to export the file in JPG/PNG/JIF format and share or send it with others.

Google OAuth login option: Enabled Google OAuth login option for an uplink sender.


Apr 2022:

iOS app updates:  Multimedia- Supports functionality to send or share files directly from Gallery

Android app updates: Ability to access To-Do's and to comment, reply, and resolve tasks easily from mobile

Old browser upload error display: For any old browsers, if the user faces file upload issues, an error message recommending them to use a newer or different browser will be displayed

Org member accepting invitation flow: Enhanced the flow by which an Organization member accepts the invitation


March 2022:

Android app updates: Multimedia- Supports functionality to send or share files directly from Gallery and File store

Downgrade protocol: Updated the flows when the user downgrades the subscription plan for single-seat and multi-seats.

Storage Clean-up and Retention flow: Upon canceling the plan or downgrading the subscription to the Lite plan, notifying users to reduce storage under 2GB

Duplicate file name handling: Duplicate file names in File comment attachments will be correctly displayed


February 2022:

Create different session timeout: For Hightail mobile and other clients (except Webapp), the user session timeout is now set to 2 weeks.


January 2022

WebApp: Added the ability for the user to change cookie settings on for cookie compliance.


December 2021

2FA authentication: Supporting 2FA (two-factor authentication) from mobiles and the Adobe plugin will allow users to enable 2FA and use it from all the channels.

Pagination: Pagination is added on Space action and batch select action to improve page load performance

Adobe plugin: Users can directly send a file with all the security settings from the plugin itself.


November 2021

iOS app updates: The new version is supporting iOS 15 OS including audio/video file support.


October 2021

Android app updates: Now it supports push notifications on Android mobile. Users can enable or disable the notification configuration from Hightail app based on the requirement.

Special characters in password: Now Hightail supports more special characters on the password. Users can use many more special characters also in password at the time of signup.


September 2021

Webapp: Confirmation window is added on send flow to let users confirm that they have initiated a public send

iOS app updates: The preview for HTML file is now available. Users can raise a request to join a private space.

Android app updates: - Users can raise a request to join a private space or view a received file. New version Android app includes the ability to view, add and manage file versions.


August 2021

Delete Uplink space: Users can delete an uplink from tracker with multiple recipients when all the recipients deleted the uplink space from their tracker

Adobe Plugin- The new Hightail plugin for Adobe Photoshop/Illustrator is very simple and clickable, any end-user can simply install the plugin and be ready to use it. Users do not need any command to run, everything is like a web interface.


 July 2021

Phone Number: New users can provide their phone number at the time of business trial sign-up.

Daily Digest Email update: This email now contains a list of new files in space, and they are shown with a new visual indicator in red color, clicking on those will take you to space file view.

Android app updates: The new Android app includes share files from Spaces via a link and general bug fixes and UI/UX enhancements. 


June 2021

iOS app updates - New version of the iOS app includes the ability to view, add and manage file versions, share files from Spaces via a link, and general bug fixes and UI/UX enhancements. 


May 2021

Enhanced comment visibility settings* - Leave comments that can only be seen by other members of your business account, even if the Space is shared with other external people. Learn more here


April 2021

Default file expiration update - The default file expiration for all paid users has switched from 30 days to NEVER EXPIRE. 


March 2021

Adobe plugin - Bug fixes and usability enhancements 

Zapier Integration - Zapier allows you to easily integrate Hightail and the other apps you use for seamless, automated workflows. Visit our Zapier page to learn more.

Space activity report export* (PDF) - All Space activity including file uploads, comments, and approvals, can now be exported via a PDF report. 

Preview support for additional file types - Hightail now supports preview for .ai .eps .raw .dng .nef and .cr2 file formats.

Space Activity Report: Teams and Business space owners can generate a Space report in PDF format. This user-friendly report shows all activities done on files by space collaborators, like approvals, follow-ups, To-Dos, Comments, adding versions.


February 2021

Share files via link - Easily share files stored in a Space by generating a link that provides access only to the selected file('s), not the entire Space. Apply security permissions to the link like password protection and automatic expiration. For more information on sharing files stored in Spaces check out this helpful article.


January 2021

Android app updates - New version of the Android app includes general bug fixes and UI/UX enhancements. 

iOS app updates - New version of the iOS app includes a timestamp and time range specific commenting on video/audio files, full-screen preview for video files, improved commenting capabilities, and general bug fixes and UI/UX enhancements. 

Credit Card form Update: Now complete address is accepted on the credit card form while signing up for paid accounts.


October 2020

Notification settings updates - Customize notification settings to include emails when new files are uploaded to Spaces you follow. Also choose if you want to receive email notifications immediately, hourly or daily. For more information check our our blog.

Adobe plugin - Bug fixes and usability enhancements. 

Space Manager role enhancements* - Users with the "Space Manager" role can now filter their view to see all Spaces created by a specific user.


July 2020

Video/Audio commenting enhancements - Leave comments at specific timestamps on a video or audio file or leave a comment that spans a specific time range.

Multipage thumbnail navigation Click to navigate through thumbnails of individual pages on a new left-side panel that also highlights how many comments are on each page.


June 2020

Comment filtering on multipage documents - Comments on multipage documents can now be sorted and viewed by page number or by date.

iOS push notifications Realtime push notifications let you know when your attention is needed for @mentions, sent/received files, follow-ups, to-dos or approvals.

HTML content preview - Preview and collaborate on webpages, banner ads and email templates by uploading a URL to a Hightail Space. 

Interactive search on Send/Receive page - Search for past file sends, recipient emails, date ranges, etc... on the file send/receive page. 

Audio file commenting enhancements - Improvements made for users leaving comments on specific time ranges of audio files.


May 2020

Comment attachments - Attach files to your comments to be even more precise and clear with your feedback.

Email verification requirement - All Hightail users are now required to verify their email address prior to performing any action as a logged in user. 


April 2020

Space Manager Role* - This new role can be assigned to any user of a business account. The role will give the user visibility into all Spaces created by members of your organization, as well as edit privileges in the Space. 


February 2020

Selective transfer of Space and Project ownership* - When transferring ownership of Spaces and Projects from one user to another, and admin can now select specific Spaces and Projects, rather than transferring ownership of all Space and Projects.


December 2019

Pro Uplink and Branding add on  - Add Uplink and Branding features to your existing Pro subscription. 

CAD file preview - Preview CAD files with .dwg and .dxf extensions. 

Side by side file compare updates - Comment on files while viewing in side by side compare.

Approval history update* - Approval history is now captured on previous file versions. 


November 2019

Two factor authentication - Add an additional layer of security to your Hightail account by requiring sign in with a unique code generated by a smartphone authentication app. Read more about our new 2FA setting. 


September 2019

Session management - Check to see if you're logged into Hightail on other devices. Manage active sessions on other devices. 


August 2019

Email address changes - Has your primary email address recently changed? You can now update the email address associated with your Hightail account in a few simple clicks. 


July 2019

Add additional license to your Teams plan - If Teams admins need to add more users to their account they can now purchase those licenses directly online. 

File expiration enhancement*  - As a business user, if your administrator requires specific file expirations for file sends you can now choose expirations that are shorter than the expiration period required by your admin. 

Purchase business accounts online - Business accounts are now available for direct purchase online via a credit card for both monthly and yearly subscriptions. Business accounts require a minimum of 3 users. 

Improved Project navigation - Users can now organize and manage their projects by sorting them alphabetically or by recent activity.


May 2019

Delete expired files from tracker view - Want to clean up your Sent and Received file views? You can now delete expired files from your tracker so they do not clog your view.

HEIC file previews - iPhones operating on Apples newest iOS produce photos from camera roll in HEIC format by default. These files uploaded to Hightail will now preview properly. 


April 2019

New send security setting: Prevent file downloads - When sending files you can restrict your recipients ability to actually download the files to their local machine. Instead they would only be able to preview the file via their web browser.

New send setting: Allow recipient comments - File send recipients can be granted the ability to leave comments on files just like they would in Spaces.

Account navigation changes - Spaces and sends have been separated into different tabs for easier account navigation. All sent and received files are now accessible via the SENDS tab, while access to Spaces and Projects can be found under the SPACES tab. 


February 2019

Spaces list view - View your Spaces in a list view rather than a thumbnail view. Sort Spaces alphabetically, by creator, or by last active date. 

Send files from a space - Files stored in a Space can now be sent in just one click. No need to download the file and then upload through the send flow. 


January 2019

Side by side file compare updates - Support for side by side compare of PDFs, Word, and PowerPoint files

Freehand annotations - Additional markup tools such as pencil, lines and arrows, allow users to leave even more precise feedback 


December 2018

Integration with Open Text Media Management (OTMM)

Side by side image comparison - View two images or versions* in a side by side view


August 2018

Access code complexity requirement* - Administrators can stipulate that all access codes must meet certain complexity requirements.

Uplink access control and expiration settings* - Administrators can set required expiration for all files received via Uplink as well as control if that Uplinked content can be forwarded to other users. 


July 2018

Space level notification management* - Control notifications on a per space basis. Opt out of notifications for a particular Space, or only be notified if you are specifically mentioned. 


June 2018

Export comments to CSV - Files and all associated comments can be exported to a CSV for hard copy printing. 


May 2018 

GDPR Terms of Service Update - All users of Hightail are required to acknowledge our updated terms of service in order to comply with GDPR mandates.


April 2018

Copy Spaces Enhancement* - When creating a copy of a Space you are now able to carry over comments, followers and old file versions.

Integration with Open Text Core


February 2018

Approval flow update* - Approval requests can automatically be restarted if a new version of a file is added. Configurable via the admin console. Check out this helpful article for more details.

Space Co-ownership* - Assign a co-owner to a private space who can invite new followers, edit user permissions and revoke user access. 


January 2018

Project To Do's* - You can now kick off projects by assigning to do's on the Project level. 

View only permission - Only allows the person/people the Space is shared with to preview the content of the Space. They can not access or see comments and versions, or download the files. 

Public Spaces as default - When creating Spaces, the default permission will now be public.

New Admin setting, choose default Space permission* - Admins now have the ability to choose if they want their users Spaces to be public or private by default. If they choose private by default, they can still allow their users to change to private Spaces.

Usage report now logs Space ownership transfers.*

File Group Enhancements* - Space search now includes files within File Groups. Drag and drop support.


December 2017

File Groups* - A great way for organizing files within a Space. Click here to find out more information.

Transferring Ownership of Spaces* - Administers can now transfer ownership of a users Spaces to someone else via the admin panel. If someone leaves your organization simply re-assign ownership of all their Spaces to someone else.

Projects activity now logged in your dashboard.*


November 2017

Global to-do’s* - From your dashboard, users can now create to-do’s that are not directly related to a specific Space or file. For example, you could assign a to-do for someone to actually create a Space or Project to kick off a campaign.

Adobe Plug In - Integration to Photoshop and Illustrator

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