Recent Updates

We work hard to constantly improve your Hightail experience by releasing new features, fixing bugs, and updating our UI. Check below to see whats happened recently.

*Business only



Email address changes - Has your primary email address recently changed? You can now update the email address associated with your Hightail account in a few simple clicks. 


July 2019

Add additional license to your Teams plan - If Teams admins need to add more users to their account they can now purchase those licenses directly online. 

File expiration enhancement*  - As a business user, if your administrator requires specific file expirations for file sends you can now choose expirations that are shorter than the expiration period required by your admin. 

Purchase business accounts online - Business accounts are now available for direct purchase online via a credit card for both monthly and yearly subscriptions. Business accounts require a minimum of 3 users. 

Improved Project navigation - Users can now organize and manage their projects by sorting them alphabetically or by recent activity.


May 2019

Delete expired files from tracker view - Want to clean up your Sent and Received file views? You can now delete expired files from your tracker so they do not clog your view.

HEIC file previews - iPhones operating on Apples newest iOS produce photos from camera roll in HEIC format by default. These files uploaded to Hightail will now preview properly. 


April 2019

New send security setting: Prevent file downloads - When sending files you can restrict your recipients ability to actually download the files to their local machine. Instead they would only be able to preview the file via their web browser.

New send setting: Allow recipient comments - File send recipients can be granted the ability to leave comments on files just like they would in Spaces.

Account navigation changes - Spaces and sends have been separated into different tabs for easier account navigation. All sent and received files are now accessible via the SENDS tab, while access to Spaces and Projects can be found under the SPACES tab. 


February 2019

Spaces list view - View your Spaces in a list view rather than a thumbnail view. Sort Spaces alphabetically, by creator, or by last active date. 

Send files from a space - Files stored in a Space can now be sent in just one click. No need to download the file and then upload through the send flow. 


January 2019

Side by side file compare updates - Support for side by side compare of PDFs, Word, and PowerPoint files

Freehand annotations - Additional markup tools such as pencil, lines and arrows, allow users to leave even more precise feedback 


December 2018

Integration with Open Text Media Management (OTMM)

Side by side image comparison - View two images or versions* in a side by side view


August 2018

Access code complexity requirement* - Administrators can stipulate that all access codes must meet certain complexity requirements.

Uplink access control and expiration settings* - Administrators can set required expiration for all files received via Uplink as well as control if that Uplinked content can be forwarded to other users. 


July 2018

Space level notification management* - Control notifications on a per space basis. Opt out of notifications for a particular Space, or only be notified if you are specifically mentioned. 


June 2018

Export comments to CSV - Files and all associated comments can be exported to a CSV for hard copy printing. 


May 2018 

GDPR Terms of Service Update - All users of Hightail are required to acknowledge our updated terms of service in order to comply with GDPR mandates.


April 2018

Copy Spaces Enhancement* - When creating a copy of a Space you are now able to carry over comments, followers and old file versions.

Integration with Open Text Core


February 2018

Approval flow update* - Approval requests can automatically be restarted if a new version of a file is added. Configurable via the admin console. Check out this helpful article for more details.

Space Co-ownership* - Assign a co-owner to a private space who can invite new followers, edit user permissions and revoke user access. 


January 2018

Project To Do's* - You can now kick off projects by assigning to do's on the Project level. 

View only permission - Only allows the person/people the Space is shared with to preview the content of the Space. They can not access or see comments and versions, or download the files. 

Public Spaces as default - When creating Spaces, the default permission will now be public.

New Admin setting, choose default Space permission* - Admins now have the ability to choose if they want their users Spaces to be public or private by default. If they choose private by default, they can still allow their users to change to private Spaces.

Usage report now logs Space ownership transfers.*

File Group Enhancements* - Space search now includes files within File Groups. Drag and drop support.


December 2017

File Groups* - A great way for organizing files within a Space. Click here to find out more information.

Transferring Ownership of Spaces* - Administers can now transfer ownership of a users Spaces to someone else via the admin panel. If someone leaves your organization simply re-assign ownership of all their Spaces to someone else.

Projects activity now logged in your dashboard.*


November 2017

Global to-do’s* - From your dashboard, users can now create to-do’s that are not directly related to a specific Space or file. For example, you could assign a to-do for someone to actually create a Space or Project to kick off a campaign.

Adobe Plug In - Integration to Photoshop and Illustrator

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